Archive for the ‘Outsourcing’ Category

Innovation strategies of selected German multinationals in India

Thursday, September 13th, 2012

Recently, René Neukirchner, student at TUHH carried out a study of “Innovation strategies of selected German multinationals in India” under the aegis of Research Project Global Innovation. The study carried out under supervision of Rajnish Tiwari was presented at the September meeting of German-Indian Round Table in Hamburg:

“On this occasion Mr. René Neukirchner, student at Hamburg University of Technology, will present results of a study of innovation strategies pursued by some of the largest German companies in India, which include BASF, Bosch, Daimler, SAP and Siemens. The study looks at a unique combination of “global innovation” with “open innovation”. It examines which projects are being pursued by those firms and to what extent they are engaged in research collaboration with local Indian partners. The underlying idea is to learn from such strategies and to reduce market risk and technology uncertainty.”

Those interested may download the study results as PDF, approx. 2 MB.

Infosys reportedly gave up China investment plans for IPR fears on clients’ side

Sunday, September 11th, 2011

According to a news item appearing the Economic Times (7th Sept. 2011) Indian IT major Infosys gave up its plans for increasing foreign direct investment (FDI) in China as its major customers in Europe and the USA had apprehessions about their data procession and/or software-related work being done in China owing to fears about the protection of intellectual property rights.

The report cites as source a US diplomatic cable which has been released by WikiLeaks. It also narrates an incidence, which N.R. Narayana Murthy, Co-founder of Infosys reportedly told US diplomats:

Murthy said he understood the misgivings of his clients and narrated his experience in China to show how rampant piracy was. Stepping out of his central Beijing hotel to go for a stroll with Peter Bonfield, then CEO of British Telecom, they encountered a sidewalk vendor selling pirated Microsoft and Windows products.

Bonfield jokingly asked the vendor if he had Finacle (an Infosys banking software product) and the vendor replied: “I can get it for you tomorrow.”

Murthy, was at the same time quite clear about China’s potential, its qualities, and HR problems that it faces, as is clear from the next section:

Murthy, however, was optimistic about the long-term potential of China. As per the cable, he stated: “There is nobody better than the Chinese at solving a problem once they are serious about it.” Murthy said it would take four to five years for the Chinese to overcome that reluctance.

There were other concerns for Infosys to expand in China. Murthy told the diplomats that though qualified graduates were available, those with sufficient English skills commanded a high premium. He said retention was more difficult in China than in India, as Chinese professionals are more willing to leave for a higher salary where Indian ones value institutions a bit more.

The whole report is available at: The Economic Times (11.09.2011)

‘Partnering for Success’ – Roche partners with Mahindra Satyam

Thursday, May 26th, 2011

(Source: Press release from Mahindra Satyam, dated: 19.05.2011)

Hyderabad, India – May 19, 2011: Mahindra Satyam, a leading global consulting and IT services provider, today announced that it has inaugurated the Roche Offshore Delivery Center (ODC) at Hyderabad.

Christian Hebich, Global Head, IT End-User & Operations Services, Roche, inaugurated the state-of-the-art ODC which will be housed in Mahindra Satyam’s Infocity campus at Hyderabad. The Center will deliver services on application development, testing, project management, communications and training to support the design, build and deployment of IT Lifecycle Services.

“‘Partnering for Success’ reflects our organizational commitment to seamlessly collaborate with Roche IT and treat their end-customers as our own. Our acknowledged and proven excellence in delivery quality will be leveraged even further, to support Roche’s accelerated business growth,” said Vikram Nair, Senior Vice President & Head, Mahindra Satyam Europe.

The ODC inauguration is the beginning of a partnership between the two enterprises in the domain, which started with collaborative delivery of multiple services for the Process Alignment Program (PAP) to support the IT Lifecycle Services at the beginning of 2011.

The successful ‘Go-Live’ of the alignment project in 101 countries including Turkey, Brazil, United States, Switzerland, Germany, Greece, Poland, South Africa and India began in January this year.

“We are extremely pleased that Roche is partnering with Mahindra Satyam. This partnership enables us to create and deliver additional value to customers. This clearly demonstrates the growing confidence Roche has in the Knowledge-based IT Industry in India.” said Dr. Girish Telang, Vice-Chairman & Managing Director, Roche Products (India) Pvt. Ltd.

About Roche, India

Roche Products (India) Pvt. Ltd. (formerly known as Roche Scientific Company (India) Pvt. Ltd. was incorporated in India in April, 1994. Roche has made personalised healthcare the cornerstone of its innovative strategy and the main focus is to bring clinically differentiated medicines to address unmet medical needs in the treatment of cancer and other complex diseases for the benefit of patients. With a patient-centric approach in mind, Roche in India has achieved the status of scientific leadership in the fields of Oncology, Transplantation & Anaemia, Virology and Rheumatology. Towards fulfilling the above objectives, the Company has focused its activities towards:-

  • Disseminating scientific and other information regarding availability and accessibility of Roche products and creating awareness among the medical fraternity, hospitals, institutions and patient community in India;
  • Marketing support services for all Roche products in India.
  • Ensuring registration of new products with the Health Authorities.
  • Supporting clinical trials in all therapeutic areas in compliance with applicable legislation.

For more information: www.roche.com

About Mahindra Satyam

Mahindra Satyam is a leading global business and information technology services company that leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance.

The company’s professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business process quality, engineering and product lifecycle management, and infrastructure services, among other key capabilities.

Mahindra Satyam is part of the $11.1 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses based in India. The Group’s interests span automotive products, aviation, components, farm equipment, financial services, hospitality, information technology, logistics, real estate and retail.

Mahindra Satyam IMS is a leader in offering innovative and transformational infrastructure services to enterprises helping them build and manage their IT infrastructure more efficiently and effectively.

Mahindra Satyam development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve numerous clients, including many Fortune 500 organizations.

For more information, see www.mahindrasatyam.com

Follow us on Twitter: http://twitter.com/mahindra_satyam

For clarifications, write to us at: MediaRelations@mahindrasatyam.com

Nokia cuts R&D jobs in India

Friday, April 29th, 2011

The Financial Express (27.04.2011) reports that the global mobile handset-maker Nokia would cut “up to 300 jobs in the R&D segment […] in India by the end of 2012”. Qutoing agencies it further states:

Without disclosing finer details, the official said that most of the people working on Symbian would be transferred to Accenture.

Sources said about 800-900 jobs are likely to affected in India in the R&D (Research and Development) segment. Nokia’s India operations has a total workforce of about 10,000. Out of them, around 1,500 employees are in the R&D section.

The Finnish major in a statement today announced plans to align its global workforce and consolidate site operations, which would result in cost reductions 1 billion euro.

Nokia plans to enter into a strategic collaboration with Accenture, whereby it would transfer its Symbian software activities as well as about 3,000 employees to that firm.

“Transitioning employees, located in China, Finland, India, United Kingdom and the United States, will initially work on Symbian software activities for Nokia,” it said.

Source: http://www.financialexpress.com/news/nokia-to-axe-up-to-300-jobs-in-india/782384/0# (Posted: Wednesday, Apr 27, 2011 at 1558 hrs IST)

New publication: “Lead Market Factors for Global Innovation: Emerging Evidence from India”

Tuesday, April 5th, 2011

Lead Market Factors for Global Innovation: Emerging Evidence from India

By: Rajnish Tiwari and Cornelius Herstatt

Hamburg University of Technology (TUHH)

Institute for Technology and Innovation Management

Schwarzenbergstrasse 95, D-21073 Hamburg, Germany

Tel. +49 – (0)40 – 42878 3776 / Fax: +49 – (0)40 – 42878 2867

http://www.global-innovation.net/

Abstract

Securing access to “lead markets” is generally regarded as a key driver for the increasing globalization of innovation since these are considered to be “early indicators” for emerging customer needs. Such markets, therefore, offer a good chance of uncertainty reduction for in the innovation process of firms.  Lead markets are generally defined in terms of product segments within national boundaries and are thought to exist in economies with high per capita income, highly sophisticated markets and high international visibility.

We argue that there is increasing evidence of lead market tendencies in certain emerging economies, e.g. India. Both domestic and foreign-owned firms there, in recent years, have produced several internationally acclaimed “frugal innovations”, such as the Tata Nano or GE’s handheld ECG machine Mac400. Using several examples we demonstrate that India seems to have emerged as a global hub for low-cost, frugal innovations.

In this paper, we seek to crystallize the role of lead markets in globalization of R&D and identify the need for an update/extension to better reflect the changed ground realities. On the basis of emerging evidence we propose that sustained economic growth, voluminous markets, strong domestic technological capabilities, presence of foreign-owned R&D, and favorable government policies may be able to offset some of the disadvantages rooted in traditional deficiencies. Engaging a developing country lead market may be useful for firms in securing better access to markets at the bottom of the economic pyramid worldwide.

Keywords: Lead Markets; Global Innovation; Globalization of Innovation; Internationalization of R&D; Bottom of the Pyramid; Frugal Innovations

Download links:

1. http://www.global-innovation.net/publications/PDF/Working_Paper_61.pdf

2. http://www.tu-harburg.de/tim/downloads/arbeitspapiere/Working_Paper_61.pdf